Terms and Conditions - Raynes Park Skip Hire
Welcome to Raynes Park Skip Hire. By booking our skip hire services, you agree to abide by the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
Introduction
These Terms and Conditions govern the use of Raynes Park Skip Hire's services. They outline the rules and guidelines for hiring our skips, ensuring a smooth and legally compliant experience for all parties involved.
Booking and Payment
Booking Process
To hire a skip, customers must complete our online booking form or contact our customer service team. Upon booking, a confirmation email will be sent with all relevant details, including the pick-up date and location.
Payment Terms
Payment is required at the time of booking. We accept various payment methods, including credit/debit cards and online payment platforms. All prices are inclusive of VAT unless stated otherwise.
Rental Period and Returns
Rental Duration
The standard rental period is 14 days. Extensions may be requested but are subject to availability and additional charges.
Late Returns
If the skip is not returned by the agreed date, a daily late fee will be applied. Continued non-return may result in legal action and additional costs.
Responsibility and Liability
User Responsibilities
- Ensure the skip is placed in a safe and legal location.
- Do not overload the skip beyond its capacity.
- Secure all items to prevent spillage during transit.
Company Liability
Raynes Park Skip Hire is not liable for any damage to property or injury resulting from improper use of the skip. We recommend adhering to all safety guidelines.
Usage Guidelines
Accepted Waste
Our skips can accept a variety of waste materials, including household waste, construction debris, and gardening waste. Please refer to our waste disposal guide for a comprehensive list.
Prohibited Items
The following items are strictly prohibited from being disposed of in our skips:
- Chemicals and hazardous waste
- Electrical appliances
- Asbestos-containing materials
Health and Safety
Safe Loading Practices
Users must follow safe loading practices to prevent accidents. This includes not exceeding the skip's weight limit and ensuring that items are securely stacked.
Site Conditions
Before placement, the site must be stable and free of underground services. It's the user's responsibility to verify site suitability.
Cancellations and Refunds
Cancellation Policy
Cancellations must be made at least 48 hours before the scheduled pick-up date to avoid cancellation fees.
Refund Procedures
Refunds will be processed within 7 business days for cancellations that meet the policy criteria. Non-refundable deposits may apply.
Insurance
Coverage
All skips are insured against damage and theft. However, users are responsible for any damages caused by misuse or negligence.
Claims Process
In the event of damage or theft, users must report the incident within 24 hours. A claims form must be completed, and supporting evidence provided.
Privacy Policy
Data Collection
We collect personal information necessary for booking and service delivery. This includes name, address, contact details, and payment information.
Data Usage
Your data is used solely for the purpose of providing our services and will not be shared with third parties without your consent, except as required by law.
Amendments to Terms
Changes to Terms
Raynes Park Skip Hire reserves the right to amend these Terms and Conditions at any time. Changes will be communicated via our website and will take effect immediately upon posting.
Governing Law
Jurisdiction
These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the UK courts.
By hiring our skips, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.